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The Path to Willingness

Jul 10, 2009 In Web Culture By Hans Hugli

Over the Fourth of July weekend I had a conversation with my friend, a retired engineer, and other guests over beer, chips and salsa. I’d been texting someone during our conversations, and so the discussion turned to cell phones and texting. My friend recently bought a cell phone and explained to us that he couldn’t, or wouldn’t, communicate with anyone using texts, since he felt it was improper and even disrespectful.

He went on to say that if someone called him while he was having dinner, he’d never answer the phone and only return the call later. He said that he had no use for texting. The interesting part is that he indicated that the cell phone was useful since it allowed him to make emergency phone calls or to be available for emergency calls. So apparently he was willing to change his behavior and learn to use a cell phone for that. The conversation reaffirmed in my mind that people generally will quickly adopt new concepts if they see “immediate perceived” value and most people will not implicitly adopt a new concept simple for the sake of it.

Ignoring text etiquette, I wanted to let him know the reasons texting provided value for me. In brief:

  1. Texting enables me to me to communicate with people easily, efficiently and quietly.
  2. Texting enables me to increase my sphere of influence and awareness.
  3. Texts can be used in an extemporaneous and synchronous or asynchronous manner.

I don’t believe he was sold, but he did now see how it could provide value for someone like me.

      So, what about the “unperceived” value of a new concept? What if there’s a product or a technology that has failed to market itself properly, or that has hidden innate value. Or another example, what if people have misinterpreted the value of something because they simply did not understand it? Take Twitter for instance. I’m sure you’ve heard the cliché phrase: Why would I want to know what so-and-so had for lunch? Everyone that reads this opinion is savvy, so I’m saying nothing new here, yet there seems to be a learning curve in truly understanding and unfolding the concept of microblogging and what it really brings to bear; the fact that Microblogs can be mined for time-sensitive information about any topic or event that is occurring around the world, provides us with a global awareness and consciousness that has never been known before. The more that people contribute the more valuable the content becomes. Having people rate that content compounds its value even more.

      It has been said that as people get older they are less “willing” to adopt new concepts. I disagree; I believe that the “unwillingness” is in no way tied to age. Unwillingness just happens to become more noticeable as people age, due to the increased contrast between the “then” and the “now”. Unwillingness is a sometimes counter-intuitive self-preservation trait that can lie dormant or active in all of us, and that we have the power to change it.

      I’ve been going through a lot of life changes, and I think it’s a perfect time to take inventory of my own unwillingness and see if there are things that I can do to improve my quality of life and work by being open to adopting new technologies. In the distant past I shied away from many technologies. So today I’m going to take a first step and write some Python code.

      How do you find and cope with new concepts? When is it right to avoid a new technology or concept? Do you tend to be the adventuresome type and jump into things and only change your mind when you run into issues, or are you the more careful type that investigates before trying things? Or maybe, are you the type that sits back and waits until enough people say good things about it before using it? I’d love to hear your thoughts. Leave a comment, and if twitter is your thing, follow us.

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      4 Comments so far. You should leave one, too.

      Michael Dausmann (gravatar) Michael Dausmann said on July 10, 2009

      10 Million points for using ‘extemporaneous’ in a sentence!

      I agree, people are fundamentally unwilling to change. FYI, I decry Twitter for exactly this reason, i see no ‘immediate perceived value’

      rtpHarry (gravatar) rtpHarry said on July 11, 2009

      I think that I didn’t used to be swayed by marketing hype but now I love it. I like getting in that little bubble of the perfect world a new product paints and trying it out with an open mind to see how it works.

      After that I will probably have to fight with myself to stay open when things that worked in the old technology dont work quite the same in the new and I feel ready to go back to my comfort zone.

      I hate hearing people dismiss things with one-liners that they have obviously heard from some other source and then shut themselves off from this new experience. Its annoying because I am tempted to try to convert them but they are already closed off and they would never get a good experience out of it anyway.

      I think all the good things in our life came into our lives at some point and at that point they were probably perceived just as cautiously as any of the new things entering our lives now.

      All that said I still haven’t embraced Twitter fully, I have an account and I add people but my addictive developer personality hates the fact that if I get serious about it then I will always be missing content streaming past.

      Bob Harvey (gravatar) Bob Harvey said on July 12, 2009

      Texting, twittering, can be convenient for short messages such as my boss sending me a car hire agreement number. But 99.9% of usage seems to be trivial displacement activity by people with nothing better to do.

      In my experience things are judged by the major use, not by any valuable side effects.

      We ran the world perfectly well – perhaps better – before these things came along. People lived, loved, brought up children and died. A personal telegraph station is a toy, not a necessity. Like all toys there are social aspects to its use (toy soldiers and conkers had a ‘season’ in the playground) but it remains a toy.

      Hans Hugli (gravatar) Hans Hugli said on July 21, 2009

      Thanks @Michael, @rtpHarry and @Bob for your feedback. I can see both sides of the argument. I think it really depends on if something is useful to you personally.

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